Terms and Conditions

"Time is the greatest gift you can ever give to anyone, because you can never get it back."

Please don't waste my time, or yours.

Terms and Conditions for 'Al Hadnett' and 'Peak Fusion' Services

Please explore and enjoy this website and it's linked domains, and ensure that you do your own research before making changes to your health, lifestyle, and fitness journey. Always seek guidance from a medical/health/fitness professional before making changes to your current lifestyle-regime.

I keep very strict Terms and Conditions for all services and appointments, this is due to the increasing unreliability of people who don't pay to confirm their bookings, and fail to attend appointments, all resulting in gross inconvenience to me in time and earnings, and preventing other clients from getting my expert advice - as well as time I could have spent with family/friends. 

Common Courtesy costs nothing.

I hugely value every single one of my clients, many are good friends, and I welcome everyone with passion and positivity. I will take the time to speak with you (phone/email) ahead of your initial appointment if required, to answer any queries you may have and to ensure you book the right service to meet your needs. 

Please read on as you will be asked to sign as having read all 'Terms and Conditions' if you choose to embark on any of our services.

Join my Troop and fulfil your potential!

1. Booking Confirmation

All Bookings are confirmed when payment is made, unless otherwise agreed and stipulated in writing (e.g. those paying with cash). All appointments must be paid for in advance to confirm the appointment. Please have the common courtesy to attend appointments as arranged. 

Due to the unreliability, and the nature of being a small business, we do not deal with card payments. Payment can be made by Bank Transfer (BACs), or Cash on the day of a Face2Face appointment.

Invoices can be raised, and receipts provided. 

Payment details will be provided to you once a provisional appointment has been made.

...

2. Refund/Cancellation Policy

Due to the administrative work required in advance of all bookings, and the difficulties associated when scheduling clients (especially at late notice), the full cost of appointments/services is charged when no notice is received for a missed appointment or if less than 24hrs notice is given. 50% of the appointment cost is incurred if less than 48hrs notice of cancellation is provided, irrespective of the reason given.

There are no refunds for any training plan services or packages, due to the nature and amount of work that has to go into preparing these plans/programmes in advance (see also points 6 and 7).

There are NO exceptions.

Al Hadnett/Peak Fusion takes pride in providing 'Expert Advice' and 'Professional Application' in every respect. 

...

3. Appointments

I have a very flexible and professional approach with all clients, and do not back-to-back book clients, therefore ensuring that I can offer the extra time where needed. 

Appointment times will vary depending on the nature of the service(s) being booked and the client's specific needs/goals. I will do everything that I can to cater for your needs.

Start/finish times are arranged to suit the client. Please be on time. If you arrive late then that is your own time you are wasting. Any extra time required will be billed accordingly, and may need to be scheduled at a later date once paid for.

Health Check appointments are approximately 60mins. 

Follow-up appointments can be anything from 60mins upwards, depending on what you arrange to suit your needs/goals.

A Half-Day appointment typically lasts for 3-3.5hrs.

'The Works' package (Half or Full Day) lasts for approximately 3-3.5 or 6-7 hours, with a break during the Full Day appt.

Mileage/travel charges/expenses are applicable when travelling to see clients outside HR5 (Kington).

...

4. Client Disclaimer/Terms of Agreement

All new clients are asked to sign a 'Terms of Agreement' document prior to embarking on any services provided by Al Hadnett/PeakFusion. This can be sent to you prior to embarking on a service, and will be given to you at your first Face2Face appointment. This document represents and confirms your understanding of the nature of services being provided to you, and confirms that you have read/understood these Terms and Conditions. 

Al Hadnett/Peak Fusion reserves the right to cease trading with anyone or any organisation that doesn't fit with our standards, values, and ethos. This is also fully outlined in the 'Terms of Agreement' document. 

...

5. Physical Activity Readiness Questionnaire (PARQ)

All new clients embarking on a 'fitness-related' service are requested to complete a basic PARQ form. This allows your current health/fitness state to be understood, and further specialist medical intervention recommended if required. It is best practice.

Please be open and honest when completing this document, and do not hesitate to discuss any medical related queries with your GP prior to commencing and making changes to your current health, fitness, and dietary regime.

...

6. 'Advance' Training Plans

'Advance' Training Plans are custom-written to cover the agreed training-period, typically leading up to an event, or a series of events, or a whole season. Plans will be in an easy to understand word document format (or PDF), and provide opportunity for you to document key-data/stats from your training sessions. This is useful for your own feedback and monitoring of your own performance.  

A lot of work has to go into forecasting a client's training plan. The End Goal must be considered foremost, with the client's fitness history fully understood and accounted for, before prescribing any training sessions! This is explained in greater detail on your initial consultation/appointment and is detailed in the 'Terms of Agreement'. We want you to appreciate and fully understand the amount/importance of the work being done on your behalf, to best meet the needs of your goals.

A £150 set-up fee covers the initial Online/Telephone/Face2Face consultation (up to 2hrs). This enables your lifestyle and athletic profile to be understood, and advice given to start optimising your success immediately! Full payment for the training plan is then required in advance. 

Note: Unless otherwise agreed, Strength Training progression is an additional service. Strength Training will be forecast in your plan if desired (recommended), and discussed and coached at your initial appointment if necessary. Clients who would like more coaching and ongoing input in this area can book the additional appointment/time to suit.

'Advance Training Plan' clients also receive a 20% reduced rate on additional appointments during their programming period!

...

7. 'Peak-Seeker' Training Plans

'Peak-Seeker' Training Plans are provided monthly in advance, and are also updated and amended as required for the duration of the plan. Plans are in an easy to follow word document format (or PDF), and provide space for you to document key-data/stats from your training sessions if desired and as coached. You can also connect via Strava and Garmin Connect, which allows for the finer details in your training-data to be analysed as required. We do not use Training Peaks or any other Platforms, you are welcome to use them separately for your own needs.

A lot of work has to go into forecasting a client's training plan. The End Goal must be considered foremost, with the client's fitness history fully understood and accounted for, before writing the plan from start to finish and prescribing to you. This is explained in greater detail on your initial consultation/appointment and is detailed in the 'Terms of Agreement'. We want you to appreciate and fully understand the amount/importance of the work being done on your behalf, to best achieve your goals. This is why there is also an initial minimum term of 6-months for 'Peak-Seeker' Training Plans.

A £150 set-up fee is charged for 'Peak-Seeker' Training Plans, which covers the initial Online/Telephone/Face2Face consultation (up to 2hrs). This enables your lifestyle and athletic profile to be understood, and advice given to start optimising your success immediately! Each month of training must then be paid in advance on a rolling monthly schedule, for the duration of the plan (unless you prefer to pay the total amount in advance). 

For rolling monthly training plans where the service is terminated by the client before the period agreed is complete (e.g. before 6-months is complete on a 6-month plan), the contract will immediately cease. Any outstanding training plan months and other services will be billed. In short, anyone trying to break-contract before the training plan period is complete will be billed for all of the months outstanding and/or provided in advance.

Note: Unless otherwise agreed, Strength Training progression is an additional service. However, Strength Training will be forecast in your plan if desired (recommended), and discussed and coached at your initial appointment if necessary and requested, and during the included monthly follow-up appointments. Clients who would like more coaching and ongoing input in this area can book the additional appointments to suit.

Peak-Seeker clients also receive a 20% reduced rate on additional appointments during their programming period!

...

8. Elite Personal Training Appointments

New clients should book an initial consultation, which includes: a health review, mobility assessment, and guidance on exercise programming, lifestyle, nutrition, and any other needs. A longer initial consultation may be necessary for those clients who require much more input into their wider lifestyle, nutrition, and training regime. Alternatively you may wish to book a follow-up appointment soon after the initial consultation, to continue managing areas that require ongoing input/discussion.

Upon completion of the initial consultation, PT/appointments can then be booked to suit, and will be personalised, coached, and progressed as required. 

...

9. Privacy Notice

We do not send-out regular 'junk' emails and other correspondence that can cause a nuisance for us all. We only collect personal details relevant to the professional services you have booked, in order to be able to effectively meet your needs based on your accurate information. Any personal details collected are not given to third parties without consent, or without notifying you first.

Many of our clients enjoy our services because we do not broadcast their information/performance publicly, or on social media, and maintain strict confidentiality across all services. However, if you want to be named or promoted on any of our platforms then let us know in writing and we will consider it. 

Personal details for clients are disposed of in accordance with GDPR.

...

10. Website

This website www.peakfusionuk.com and it's linked domains are serviced by Al Hadnett and hosted by GoDaddy. If you have arrived here via another link or website we recommend you check with that platform directly for any privacy related information and queries. 

The content of this website is for your general information only, and is subject to change without notice. You are responsible for how you interpret and use the information provided on this website.

You are not permitted to reproduce the material contained and owned by us. Peak Fusion UK is a registered Trademark, and The Peak Performance Pentagram, Smart Fitness Model, and other material/information is the property of the owner. 

For other Media Platforms that are used by Al Hadnett/Peak Fusion, we strongly recommend that you familiarise yourself with their respective Terms and Conditions in order to safeguard your online presence. The same applies for any sites/platforms/pages that you visit from the links on this website. 

...

11. Medical

It is highly recommended that everyone seeks the guidance of a competent and well-informed impartial medical professional before embarking on any new health regime, whether that is a dietary intervention, physical activity, or any other changes to their health/lifestyle. 

It is also strongly recommended that people do their own research and reading, to ensure any changes that they make are safe and relative to their needs, as well as for greater understanding. We are all human, yet many of us have different requirements based on our lifestyle, history, genetics, health needs, and our specific goals. 

Scientific 'fact' often changes when it is allowed to be questioned and discussed. I recommend people go to independent sources of information, especially during the current era of corporate/mainstream dominance, growing censorship, and false information (to name but a few).

...

12. Covid/Vaccinations

We do not discriminate against unvaccinated people. In fact, we recommend that people who have been vaccinated against Covid (especially if they've received one or more boosters) have a thorough health check before embarking on any new strenuous exercise and other significant lifestyle changes. The importance of this is heightened if you also have other comorbidities. 

Our comprehensive 'Health Review' service is available for all clients as part of all Face2Face appointments and/or Training Plans, as well as a standalone appointment to give all clients peace of mind and education on their current health status.

...

13. Blacklist

There are absolutely no excuses for rude, abusive, and derogatory correspondence and behaviour in this modern age. Any such display of the above will not be tolerated, and will see removal from all services and other further action taken accordingly. New clients who fail to attend their appointment or cancel lastminute will also be blacklisted. There are no exceptions.

...

14. Loyalty Discounts

I offer a discount to Armed Force's Veterans, as well as looking after local and loyal clients who return time and time again and introduce other friends and family to my Troop. Just ask!

...

15. Contacting us with any queries

If you have any questions relating to this document, or about any of our services, please contact us via this website. 

Al Hadnett

Last reviewed - 15 Jan 2025